troubleshooting
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troubleshooting [2020/01/06 16:29] – shane | troubleshooting [2020/06/29 16:20] – [Issues with bundled plug-ins] shane | ||
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====== Problems and Solutions ====== | ====== Problems and Solutions ====== | ||
- | THIS PAGE IS UNDER CONSTRUCTION. | + | **This page is UNDER CONSTRUCTION** and will change as users report specific issues. If an issue you're facing isn't listed here, let us know (< |
+ | |||
+ | ===== Known issues and limitations in Unify 1.x ===== | ||
+ | As with any " | ||
+ | |||
+ | ---- | ||
+ | |||
+ | ===== Problems installing the Unify Standard Library ===== | ||
+ | **If you accidentally CANCEL loading the //Unify Factory Content.guru// | ||
+ | If you hit the " | ||
+ | |||
+ | ===== Duplicate entries in patch browser ===== | ||
+ | A handful of users (all on Windows?) have reported seeing duplicate and even triplicate entries in Unify' | ||
+ | - Close Unify if it's open. | ||
+ | - Open the main Unify data folder, and go inside the Libraries sub-folder. | ||
+ | * If you see a file called // | ||
+ | * Locate the file // | ||
+ | - Run Unify again. | ||
+ | - Rebuild the patch database. | ||
+ | |||
+ | Rebuilding the patch database in this way will cause Unify to forget which patches you may have marked as favorites. The renamed // | ||
+ | |||
+ | ===== Plug-in scanning issues ===== | ||
+ | Unify' | ||
+ | |||
+ | In a few rare cases, the // | ||
+ | - Cancel the scan | ||
+ | - Locate the problem plug-in in the Mac Finder or Windows Explorer, and move it to some other folder | ||
+ | - Start the scan again | ||
+ | - Once you are able to scan all the way to the end, you can move the problem plug-in back where it was. | ||
+ | - Try the drag/drop method to re-scan just that plug-in---this works in many cases. | ||
+ | |||
+ | If you're not sure exactly which is the " | ||
+ | * Watch the // | ||
+ | * It scans in reverse alphabetical order, so you only need to be close | ||
+ | * Moving a **group of plug-in files**---from a little before, to a little after where // | ||
+ | * Re-run the scan, to see if it can get past the problem plug-in. | ||
+ | * Once the scan makes it to the end, move the plug-ins back into the original folder, one at a time and re-scanning until you find the one that makes // | ||
+ | * Carry on from step 2 above | ||
+ | |||
+ | If you run into any problems with the plug-in scanner, we'd like to hear about them. Any feedback you can provide COULD be the information we need to understand why something isn't working. So email us at unifysupport@pluginguru.com if you have any information to share. | ||
+ | |||
+ | ===== Plug-ins that Unify cannot yet load ===== | ||
+ | We are working hard to track down why Unify can't load certain plug-ins. The following is a list of plug-ins which **at least some users** have reported being unable to load - many others are. The plug-in format and operating system are indicated in parentheses, | ||
+ | |||
+ | * **AIR Music Technology** | ||
+ | * Vacuum Pro | ||
+ | * **Lennar Digital** | ||
+ | * Sylenth | ||
+ | * **Slate Digital** | ||
+ | * All AU plug-ins? (Mac) | ||
+ | * **Softube** | ||
+ | * ALL Softube plug-ins (Mac) | ||
+ | * **Steinberg** | ||
+ | * HALion 6 (VST, Windows) | ||
+ | * **Toontrack** | ||
+ | * Superior Drummer, EZKEys or any other Toontrack products | ||
+ | * **u-he** | ||
+ | * Twangström (VST, Windows) | ||
+ | * **UVI** | ||
+ | * Falcon (VST, Windows 10) | ||
+ | * **Waves Audio** | ||
+ | * All instrument plug-ins | ||
+ | * SOME audio-effect plug-ins | ||
+ | |||
+ | Please use the [[https:// | ||
+ | |||
+ | **ALSO** - another alternative way to load Plug-Ins is to drag the plug-ins from your finder into Unify' | ||
+ | |||
+ | ===== Issues with bundled plug-ins ===== | ||
+ | |||
+ | < | ||
+ | |||
+ | This has been fixed. Make sure you are running the latest v2.3.1 version of BlueARP, which is installed automatically with recent versions of Unify. | ||
+ | |||
+ | {{:: | ||
+ | |||
+ | |||
+ | ===== Having your say ===== | ||
+ | We very much want to hear your feedback about your experience with Unify--what works for you and what does not. The very best way to talk about this is to register at our new [[https:// | ||
+ | |||
+ | For any communications you prefer to keep private, contact us directly at < | ||
troubleshooting.txt · Last modified: 2023/05/08 18:59 by 127.0.0.1