troubleshooting
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troubleshooting [2020/01/08 03:22] – [Plug-in scanning issues] shane | troubleshooting [2023/05/08 18:59] (current) – external edit 127.0.0.1 | ||
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**This page is UNDER CONSTRUCTION** and will change as users report specific issues. If an issue you're facing isn't listed here, let us know (< | **This page is UNDER CONSTRUCTION** and will change as users report specific issues. If an issue you're facing isn't listed here, let us know (< | ||
- | ===== Known issues and limitations in Unify 1.0 ===== | + | ===== Known issues and limitations in Unify 1.x ===== |
- | As with any " | + | As with any " |
---- | ---- | ||
===== Problems installing the Unify Standard Library ===== | ===== Problems installing the Unify Standard Library ===== | ||
- | **PC ISSUES:** | + | **If you accidentally CANCEL loading |
- | A few users have reported that, when they try to drag/ | + | If you hit the " |
- | **Macintosh ISSUES:** | + | ===== Duplicate entries in patch browser ===== |
- | We found that our original installer was NOT compatible with OS X 10.12 ElCapitan | + | A handful of users (all on Windows?) have reported seeing duplicate and even triplicate entries in Unify' |
+ | | ||
+ | - Open the main Unify data folder, | ||
+ | * If you see a file called // | ||
+ | * Locate | ||
+ | - Run Unify again. | ||
+ | - Rebuild the patch database. | ||
- | **ABLETON Live Macintosh** - for some reason, Ableton Live (in some cases) does not recognize | + | Rebuilding |
===== Plug-in scanning issues ===== | ===== Plug-in scanning issues ===== | ||
Unify' | Unify' | ||
- | In a few rare cases, the // | + | In a few rare cases, the // |
- Cancel the scan | - Cancel the scan | ||
- Locate the problem plug-in in the Mac Finder or Windows Explorer, and move it to some other folder | - Locate the problem plug-in in the Mac Finder or Windows Explorer, and move it to some other folder | ||
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* Watch the // | * Watch the // | ||
* It scans in reverse alphabetical order, so you only need to be close | * It scans in reverse alphabetical order, so you only need to be close | ||
- | * Moving a **group of plug-in files**---from a little before, to a little after where // | + | * Moving a **group of plug-in files**---from a little before, to a little after where // |
* Re-run the scan, to see if it can get past the problem plug-in. | * Re-run the scan, to see if it can get past the problem plug-in. | ||
* Once the scan makes it to the end, move the plug-ins back into the original folder, one at a time and re-scanning until you find the one that makes // | * Once the scan makes it to the end, move the plug-ins back into the original folder, one at a time and re-scanning until you find the one that makes // | ||
* Carry on from step 2 above | * Carry on from step 2 above | ||
+ | If you run into any problems with the plug-in scanner, we'd like to hear about them. Any feedback you can provide COULD be the information we need to understand why something isn't working. So email us at unifysupport@pluginguru.com if you have any information to share. | ||
===== Plug-ins that Unify cannot yet load ===== | ===== Plug-ins that Unify cannot yet load ===== | ||
- | We are working hard to track down why Unify can't load certain plug-ins. The following is a list of plug-ins which **at least some users** have reported being unable to load. The plug-in format and operating system are indicated in parentheses, | + | We are working hard to track down why Unify can't load certain plug-ins. The following is a list of plug-ins which **at least some users** have reported being unable to load - many others are. The plug-in format and operating system are indicated in parentheses, |
+ | |||
+ | **Note this list is out-of-date (as of February 2022).** Since this list was first compiled, Unify has improved, and several vendors have released newer versions of their plug-ins which work better in Unify. | ||
* **AIR Music Technology** | * **AIR Music Technology** | ||
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Please use the [[https:// | Please use the [[https:// | ||
- | ===== Issues with bundled plug-ins ===== | + | **ALSO** - The recommended way to register plug-ins is to drag the plug-in file(s) from Windows |
- | + | ||
- | **BlueARP: Clicking on pattern-name causes crashing** on Windows | + | |
- | + | ||
- | {{::bluearp-bug-1.png|}} | + | |
troubleshooting.1578453750.txt.gz · Last modified: 2023/05/08 18:59 (external edit)